Welcome to the free-vpn.app Support Center. Here you can find guidance on common issues and troubleshooting steps to help you get the best experience with our service.

1. Connection Issues

If you are having trouble connecting to our VPN servers, try the following steps:

• Check your internet connection.
• Restart your device and the VPN application or extension.
• Try connecting to a different server or region.
• Ensure no firewall or antivirus is blocking the connection.

2. Performance Problems

Slow speeds or interruptions may be caused by:

• High server load — try switching to a different server.
• Weak internet connection — check your ISP speed and stability.
• Background apps consuming bandwidth.

3. Browser Extension Issues

If the VPN extension is not working as expected:

• Ensure the extension is up to date.
• Clear your browser cache and restart the browser.
• Disable conflicting extensions that may block VPN traffic.

4. General Tips

• Always use the latest version of the VPN client or extension.
• Restart your device periodically to ensure smooth operation.
• Keep your system and browser updated for security and compatibility.

5. Contact Support

If your issue persists, our support team is ready to assist you. Click the button below to contact us via email: